How it felt matters. Now it's connected to everything.
01 — The signal that gets lost
The journal captures how it felt.
Rebecca seemed disengaged on a Thursday in January. You felt drained after the Meridian call. You were energised after the SaaStr meeting with Sarah. These signals never make it into a CRM record or a project status — but they're real, they're meaningful, and over time they tell a story.
A relationship health score doesn't know that you've felt uneasy about this client for three weeks. A project tracker doesn't know that you were sharp and energised when you wrote that proposal. Context that lives only in your head doesn't compound — it evaporates.
Until now, it lived nowhere. The journal module fixes that.
02 — How you use it
Journal as you would naturally — in Claude's chat window, as part of your daily workflow. You don't format anything. SoY handles the rest.
03 — Auto cross-referencing
When you mention a name in a journal entry, SoY links the entry to that contact's record. When you mention a project, it links to the project. You don't tag. You don't categorise. You just write.
Rebecca's contact page shows every journal entry you've written about her, in context. The Meridian Rebrand project page shows every time you've mentioned it — including how you felt when you did.
This is the layer that a CRM will never have. Salesforce tracks what happened in a meeting. SoY tracks what it was like to be in the meeting. Those are different things, and only one of them changes how you show up next time.
04 — Mood and energy markers
Each entry captures a mood signal (positive, neutral, drained, energised) and an energy level. You don't fill in a form — Claude infers it from what you wrote, or you can state it directly.
Over time: a chart of your energy through the week, the month, the year. Not vanity metrics. Actual signal. The kind that helps you understand why Q3 felt harder than Q2, or why you always feel depleted on Thursdays.
05 — Relationship intelligence
The fact that you felt something about a meeting is exactly the kind of signal that would change how you approach the next one.
When you ask SoY for a pre-meeting brief, your journal entries about this person are one of the layers it draws from. Not just interaction count. Not just open commitments. What it's actually been like to work with them.
That insight doesn't come from a CRM. It comes from you — from something you wrote in thirty seconds after a difficult call. SoY just made sure it was there when you needed it.
06 — Example entry
Written in a sentence. Structured and connected automatically.
A journal entry typed in plain language. No tagging. No formatting. The cross-references happened on their own.
Had a draining call with the Meridian team today. Rebecca seemed checked out — didn't engage with the roadmap questions at all. Starting to wonder if the timeline we agreed to is too aggressive, or if there's something else going on.
Also had a good 1:1 with Marcus about the infrastructure side of the Build Canada Homes project. He's confident we can hit March 1 if the spec lands this week.