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Module 02 — Projects

Every project knows its people.
Every person knows their projects.

Milestones, tasks, and blockers — connected to the contacts driving them. Project status and relationship context living in the same place, finally.

01 — The problem it solves

In every other tool, a project is isolated

Asana knows your tasks. Your CRM knows your contacts. Your email knows what you said last week. None of them know about each other.

So when you open the Meridian project, you see milestones and tasks. What you don't see: Rebecca is the client, and you last talked to her 4 days ago. There are 2 open commitments from your last call. The proposal task is marked complete but legal review is still blocking you. You were feeling good about this project two weeks ago; you haven't logged anything since.

In SoY, all of that is one project. The brief and the relationship context live together. The task board and the communication history are the same view.

02 — How you use it

Create and update in plain language

No project templates to fill out. No status dropdowns to click through. You describe what's happening, Claude keeps the record.

you → claude
"Create a project for the Meridian rebrand, client is Rebecca Chen, target close Q2"
Project created: Meridian Rebrand · Client: Rebecca Chen (linked from CRM) · Target: Q2 2026 · Status: Active
you → claude
"Mark the proposal task complete, add a blocker: waiting on legal review"
Proposal task marked complete. Blocker added: legal review pending. Project health updated to At Risk.
you → claude
"What's the status on everything in flight right now?"
4 active projects. 2 need attention: Meridian (blocker: legal, client contact 4 days ago) and Summit (no activity in 11 days).
you → claude
"What projects is Marcus involved in?"
Marcus Webb is linked to 1 project: Meridian Rebrand (Active). He's listed as primary stakeholder. 2 open commitments to him.
you → claude
"Generate a full project brief for Meridian"
Generating brief from all connected data: CRM history, emails, meeting notes, decision log, journal sentiment arc…

03 — What a project contains

Everything in one place.
Connected to the people in it.

Status, milestones, tasks, blockers
The operational layer. What's been done, what's stuck, what's next. Updated in natural language or structured commands.
Linked contacts
Client, stakeholders, internal team — pulled from your CRM. Their relationship scores and open commitments are visible from the project view.
Related emails and meeting notes
Gmail imports and meeting transcripts that mention this project auto-link. Communication history attached to the work.
Decision history
Why you made the calls you made. Logged as you go or imported from transcripts. Irreplaceable context when a decision gets challenged months later.
Journal sentiment arc
How you've been feeling about this project over time, derived from your journal entries. Patterns emerge before they become problems.
Days since last activity
A number that surfaces projects going dark. When a client engagement hasn't been touched in two weeks, the system tells you before you wonder.

04 — The full project brief

Not a summary. A synthesis.

Ask Claude to generate a project brief and it doesn't summarize what you manually entered. It synthesizes everything the system knows about the engagement.

What goes into a generated brief

Client relationship history from CRM — how long you've known them, how the relationship has trended, any open commitments.

Recent communications — the last email thread, the most recent meeting notes, what was said and what was decided.

Current blockers — what's stuck, why it's stuck, how long it's been stuck.

Decision log — every call you've recorded for this project, with rationale.

Journal sentiment — a candid read on how you've been feeling about the project, derived from private entries you logged at the time.

CRM history Email imports Meeting notes Decision log Journal entries Open commitments

05 — Example output

What a project status panel looks like

Ask for any project and this is what surfaces — operational detail and relationship context together.

Meridian Rebrand
Client: Rebecca Chen · Meridian Capital
Active
Health — At risk
No client contact in 4 days · 2 open commitments to Rebecca · Legal blocker unresolved 6 days
Milestone
Proposal submitted · Feb 18
Current blocker
Legal review pending — Rebecca waiting on internal sign-off
Open commitments
Send revised pricing · Intro Rebecca to Jamie at Lightspeed
Last activity
Feb 18 · Call with Marcus — confirmed scope, awaiting legal
Journal sentiment
Positive through Feb 11, neutral since — no entries in 7 days
Target close
Q2 2026
Next action
Follow up with Rebecca — 4 days since last contact, 2 open commitments outstanding
Ready to start

Your work, your relationships,
finally in the same place.